Privacy policy

Ceintix website privacy notice

At Ceintix, we believe that privacy is as important as the comfort of a well-fitting belt. We are committed to protecting your personal data and handling it with transparency.

This privacy policy informs you about how we collect and use your personal data via :

• the use of our website (www.ceintix.com), including information submitted via chat

• opening a customer account

• purchasing our products

• subscribe to our newsletter

• your participation in a contest or survey

• your exchanges with our customer service department (by telephone, e-mail or contact form)

1. IMPORTANT INFORMATION Ceintix is a trademark of our company located at 2 Rue Galvani, Massy 91300. If you have any questions about privacy or your personal data, please contact us:

• by e-mail: sales@ceintix.com

• by post: Ceintix, 2 Rue Galvani, Massy 91300

2. DATA COLLECTED We collect several types of personal data:

• Identity data surname, first name, title, date of birth

• Contact data address, e-mail, telephone

• Financial data Bank details (via secure service providers)

• Transaction data order and payment history

• Technical data IP address, browser, terminal, operating system

• Profile data identifiers, preferences, customer feedback

• Usage data : browsing, behavior on our site

• Marketing data Communication preferences

We do not collect sensitive data (ethnic origin, political opinions, health, etc.). Our site is not intended for children.

3. DATA COLLECTION Data is collected via :

• your interactions (orders, forms, e-mails, telephone, contests, etc.)

• cookies and similar technologies (see our cookies policy)

• external partners (payment, delivery or marketing services)

4. USE OF DATA We use your data to :

• process and deliver your orders

• manage your account and our customer relations

• respond to your requests and complaints

• send you our newsletters, offers and marketing content (with your consent)

• improve our site and services

• preventing fraud and securing our systems

Legal basis: performance of a contract, legal obligation, legitimate interest or consent.

5. DIRECT MARKETING With your consent, we may send you our marketing communications. You can unsubscribe at any time via the link in our e-mails or by changing your preferences in your customer account.

6. DISCLOSURE TO THIRD PARTIES We never sell your data. Your data may only be shared with :

• service providers (hosting, delivery, payment, emailing, etc.)

• partners with your express consent

• the competent authorities in the event of a legal obligation

7. FRAUD PREVENTION We may transmit certain information to fraud prevention organizations if necessary to guarantee the security of transactions.

8. RETENTION PERIOD Your data is kept for the time necessary to perform our services and meet our legal obligations. Beyond that time, your data will be deleted or made anonymous.

9. DATA SECURITY We implement all appropriate technical and organizational measures to protect your data.

10. YOUR RIGHTS In accordance with the RGPD, you have rights of access, rectification, opposition, deletion, portability and limitation. To exercise these rights, contact us at sales@ceintix.com.

11. MODIFICATIONS This policy is subject to change. It was last updated on 20/01/2025. We will inform you of any significant changes by e-mail or notification on our site.

Contact Ceintix: sales@ceintix.com 2 Rue Galvani, Massy 91300 Host : Hostinger

Last revision: January 20, 2025 Next revision: January 2026